Ellie Mortgage

PRIVACY POLICY

Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers' need and desire to preserve their privacy and confidentiality. Safeguarding our customers' privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers' nonpublic personal information. The following Statement affirms our continued efforts to safeguard customer information.


Information We Collect:


We gather nonpublic personal information about our customers as may be necessary to conduct business with our customers. We collect nonpublic personal information about you from the following sources:


  • Information we receive from you on applications or other forms, over the telephone or in face-to-face meetings, and via the Internet. Examples of information we receive from you include your name, address, telephone number, social security number, credit history, and other financial information.
  • Information about your transactions with us or others. Examples of information relating to your transactions include payment histories, account balances, and account activity.
  • Information we receive from a consumer reporting agency. Examples of information from consumer reporting agencies include your credit
  • score, credit reports, and other information relating to your creditworthiness.
  • From employers and others to verify the information you have given to us. Examples of information provided by employers and others include verifications of employment, income, or deposits.

Information We Disclose

Your personal information will only be retained for the purpose of providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any related entity for the purpose intended or as required to be disclosed under law.

By submitting data on our website, the visitor is providing explicit consent to the transmission of data collected on the website.

We treat data as confidential within our firm and require a strict adherence of all our employees to data protection and our confidentiality policies.

All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.

Do Not Sell My Personal Information

Purpose and categories of data

Categories of personal information to be collected and the purpose for which the categories shall be used.
We use your data for the following purposes:

  • To compile and analyze statistics for website improvement
  • To contact - Through phone, mail, email and/or web forms, and SmartApp 1003.
  • To register an account and process 1003 applications.
  • To support services or products that a customer is looking to utilize
The following categories of data are collected:
  • A First and Last Name of Borrowers and Co-borrowers
  • Account Name or Alias
  • Banking Information
  • Email Addresses
  • Employment Details
  • Geolocation Data
  • Home or Other Physical Address
  • Including Street Name and Name of City or Town
  • IP Address
  • Social Security Number
  • Interest-Based Online Advertising and Facebook.

    We, as well as third-party vendors acting on our behalf (such as Facebook), may use first-party cookies and third-party cookies or other third-party identifiers to gather anonymous analytics and statistics about our website and how it is being used by our visitors so we can improve our website.

    Facebook uses its own first-party cookies and third-party cookies or other third-party identifiers to gather analytics and statistics about website usage. Data about users' activities online may be collected for use in providing advertising tailored to their individual interests. Facebook uses this data to show ads that are relevant to users and to measure the performance of ads. Users can access and control their ad preferences on Facebook by visiting the Ad Preferences page. Here, users can see the interests that Facebook has associated with their account, add or remove interests, and control the types of ads they see. Additionally, Facebook's "Off-Facebook Activity" tool allows users to see a summary of the apps and websites that send Facebook information about your activity, and disconnect that data from your account.

    For more information on the privacy practices of Facebook, please visit Facebook's Data Policy page.

    Please note that Facebook's policy and terms of service may change over time and it's advisable to regularly check the privacy policy for any updates.